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Natural Gas Smell Complaints - March 14, 2018

Post Date:03/14/2018 2:58 PM

We have received numerous gas smell complaints within the past day.

These gas smell complaints are possibly caused by higher than normal levels of odourant now present in the natural gas distribution system, and should not be dangerous. This may be because the County has switched over to the Lac La Biche Gas Coop's natural gas, increasing the levels of odourant in our system.

However, we are taking each call seriously to ensure that there are no actual leaks or hazards.

You should still continue to report all gas smell complaints to Lac La Biche County by calling 780-623-7494. Staff will check every affected residence. In the meantime, we appreciate your patience as we deal with a high volume of calls.