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Information about COVID-19 and changes to County services (updated March 26, 2020)

Post Date:03/17/2020 8:11 AM

UPDATE: The Lac La Biche County Community Access Service will be unavailable until further notice. We’d like to encourage all of our clients to stay home as much as possible during this time.

However, please note that Paratransit Services continue to be available for all registered clients. The service is currently limited to transportation to emergency medical appointments only.

For more information, please call 780-623-6763. Thank you for your understanding.

UPDATE: Reuse Centres at landfills and transfer stations have closed to the public until further notice. For the time being, all other landfill and transfer station services continue to be available. 

UPDATE: Administrative offices will be closed to the general public starting Wednesday, March 18 at 4:30 pm

Starting at 4:30 pm on Wednesday, March 18, County administrative offices (including County Centre and McArthur Place) will be closed to the public to help prevent the spread of COVID-19. 

Staff will continue to be available via phone or email, and procedures are in place to allow the public to continue to contact the County and receive essential services. Landfills and transfer stations will continue to remain open for regular hours unless otherwise noted.

There are alternative bill payment methods (click here to download them). Utility payments can be deferred, as per guidelines from the Government of Alberta. Residents and businesses must call (780) 623-1747 to register for the deferral program.

In addition, all auto-payments for recreation memberships have been put on hold—patrons will not be charged for the duration of the recreation facility closure.

The Planning & Development Department’s services will continue to be delivered to the public. Call 780-623-1747 or email the department (planning.development@laclabichecounty.com) for more information.

You can contact Lac La Biche County by calling 780-623-1747 or emailing main.office@laclabichecounty.com if you need our services, or if you have any questions.

Thank you again for your understanding and cooperation during this difficult time.

UPDATE: County recreation facilities closed starting Monday, March 16

In response to increased control measures taken by the Government of Alberta to limit the spread of COVID-19, Lac La Biche County has decided to close the Bold Center, Portage Pool and Plamondon Arena.

The closures will be in place for the foreseeable future. We do not yet have a timeline for reopening them to the public.

At this time, Lac La Biche County administrative offices, landfills and transfer stations will remain open, subject to staff availability. The County’s core services will continue to be offered to residents.

We apologize to our recreation facility patrons, and we appreciate your patience.

Preventing the spread of COVID-19

There are steps the Government of Alberta and Alberta Health Services recommend taking to protect yourself and others and limit the virus’ spread:

  1. Obey all public health guidelines and restrictions that the Government of Alberta has put in place, including self-isolating when required. Please click here for the latest updates and click here for information about self-isolation requirements.

  2. Practice physical distancing. Keep at least two metres between yourself and others.

  3. Stay at home unless you have an essential reason for going out. Work from home if you can and avoid social gatherings.

  4. Practice good hygiene, like frequent handwashing, covering coughs and sneezes, and avoiding touching your face.

  5. Call Health Link at 811 if you have questions or concerns about your health.

For more information about COVID-19, click here to visit the Government of Alberta’s website. You can also call the Government of Canada’s COVID-19 information line at 1-833-784-4397.

Please click here for information about COVID-19 business resources. 

Resources

Canada's COVID-19 Economic Response Plan

COVID-19 Supports for Albertans

COVID-19 and Indigenous Communities