COVID-19 Information and Resources
For the most up-to-date information on COVID-19 in our community and province, use the links below:
Lac La Biche County Facilities, Programs, and Services under Current COVID-19 Regulations
Cases in Alberta (Lac La Biche County is located in the North Zone)
We are taking direction from the Government of Alberta and Alberta Health Services in our response efforts. Please refer to them for the most up-to-date information, as the situation changes daily.
Click here to find the latest information from the Government of Alberta.
Click here to access the online COVID-19 Self-Assessment tool.
Common symptoms of COVID-19
COVID-19 symptoms may be mild or severe.
Common symptoms include coughing, fever, shortness of breath, runny nose and sore throat. Signs of serious illness include difficulty breathing and pneumonia.
Basic steps to prevent the spread of COVID-19
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Obey all public health guidelines and restrictions that the Government of Alberta has put in place, including self-isolating when required. Please click here for the latest updates and click here for information about self-isolation requirements.
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Practice physical distancing. Keep at least two metres between yourself and others.
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Stay at home unless you have an essential reason for going out. Work from home if you can and avoid social gatherings.
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Practice good hygiene, like frequent handwashing, covering coughs and sneezes, and avoiding touching your face.
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Call Health Link at 811 if you have questions or concerns about your health.
Caring for your mental health
COVID-19 is having a significant impact on residents' lives, and it may be difficult for individuals and families to adjust to changes.
The Canadian Mental Health Association - Edmonton Region has set up a Distress Line that is available 24/7. Please click here for more information, or call (780) 482-4357 (HELP) if you are in crisis or distress.
Alberta Health Services offers Text4Hope, a free service providing three months of Cognitive Behavioural Therapy-based text messages written by mental health professionals. Please click here for more information, or text COVID19HOPE to 393393 to subscribe.
Mental health care tips:
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Call, video-chat or play online games with friends and family members whom you can't see in person. Stay connected, and don't be afraid to ask for support.
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Get your information from reliable sources, and don't only consume information about COVID-19. Information overload can lead to increased stress.
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Make sure you get enough sleep and exercise, and maintain a balanced diet.
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Set up new routines. For most of us, staying at home as much as possible is much different than our regular day-to-day activities. Plan your days so they feel more structured and you have set tasks to help you feel productive.
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Try new hobbies or pastimes. These add variety and creativity to your routine and help you to stay busy.
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Reach out to friends and family members when you're feeling anxious, bored or lonely.
Businesses in Lac La Biche County that need support during the COVID-19 pandemic should consider the resources below.
Are you not sure if your business is considered essential or non-essential? Email bizconnect@gov.ab.ca for guidance.
County business connections
Join scheduled calls for Lac La Biche County businesses, to better understand the needs, requirements and guidelines in place and discuss impacts to our local business community.
Scheduled calls for Lac La Biche County businesses will be held via Zoom.
To receive notifications about upcoming calls, please email jana.rowe@laclabichecounty.com.
Economic Developers of Alberta survey
Economic Developers of Alberta (EDA) has asked Alberta businesses to complete a survey, to help with gathering high-level data on business impacts, needs and resources.
Please click here for additional information for employers and employees, business continuity resources and information regarding financial assistance.
Customizable "We're Open" Signage
As businesses are adjusting their hours of operation and the ways in which they provide services, we have developed customizable "We're Open" signage for local businesses. Click here to view and download the fillable PDF template.
Any business owner with software that can open PDF documents will be able to fill in the template, using the blank upper-right space for a business logo, and print the page to display in business doorways and windows.
Staying safe while staying open
Business owners should follow all public health regulations and keep up with the latest information from the Government of Alberta. Below are at-a-glance guidelines and recommendations (based on information from the provincial government) for local businesses that are operating in these challenging times.
Frequently Asked Questions
Offices at County Centre and McArthur Place have reopened to the public as of June 1, with new safety controls in place. McArthur Place has a new reception area on the main floor, and this is the preferred location for paying taxes and County bills, although residents can still pay these at County Centre if they wish.
Alternative bill payment options are available for residents who do not wish to visit our offices in person (please click here to download information about them).
There are options for payments by credit card, mail and drop-box, as well as online payments and payments through financial institutions.
Utility payments can be deferred, as per guidelines provided by the Government of Alberta. Residents and businesses must call us at the number below to register for the deferral program.
If you have questions or need assistance, please call (780) 623-1747 or email main.office@laclabichecounty.com.
County-run parks, walking trails and other outdoor spaces remain open for public use. You can use them as long as you are NOT in mandatory self-isolation. However, we ask that you keep at least two metres (6.5 feet) of distance between yourself and any people you don't live with, at all times.
If using a playground structure like a swingset, consider carrying disinfectant wipes to sanitize bars, rails and other surfaces. Wash or sanitize your hands frequently, avoid touching your face, and wash your hands thoroughly with soap and warm water when you get home.