Local Notices

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Canada Post Strike

Canada Post announced strike action on Thursday, Sept 25, 2025. Payments sent by mail may not be delivered to us before the due date and therefore cannot be applied to your account. Contact 780-623-1747 to inquire about your account balance or request a copy of your invoice. Check out Laclabichecounty.com to sign up to have your monthly invoices emailed or sign up for preauthorized monthly payments. Penalties apply to all overdue balances.

Additionally, vendor invoices and payments cannot be mailed out. Vendors, please contact our Accounts Payable team by phone at 780-623-1747, or email accounts.payable@laclabichecounty.com to set up EFT payments.

We’re here to help!

In-Person:

In-person payments can be made at McArthur Place, main floor, 10307 – 100 Street Lac La Biche, AB. We do encourage everyone to make payments online, with credit card by phone, at the bank or by mail rather than in-person.

Credit Card Payments:

Please contact us at 780-623-1747 to request a credit card authorization form to submit a credit card payment towards your account balance.

Online Payments:

At your online banking page choose:

  1. Setup new payee.
  2. In the search box, type in Lac La Biche County and you will get 3 options for Lac La Biche County. Choose the correct payee for the invoice you are paying.
    • Lac La Biche County Taxes
    • Lac La Biche County Utility
    • Lac La Biche County Accounts Receivable or A/R
    • Watch out for and do not select Lac La Biche District Natural Gas Coop by mistake when choosing a new payee for Lac La Biche County.
  3. Enter your roll number, utility account number or customer number as the account number for the selected payee.
    • Lac La Biche County Taxes: enter your Roll Number, found at the top of your Property Assessment and Tax Notice and also on your Tax Statement

 




  • Lac La Biche County Utility: enter your Account #, found at the top of the Utility Invoice. Please enter the entire account number, less the dot.
    e.g. Account # 111313.02. In this case, you would enter 11131302.



  • Lac La Biche County Accounts Receivable or A/R: enter your Customer #, found at the top of the Invoice or statement. If your customer number is only 3 digits, please add a 0 to the beginning of the number. If your bank rejects the 4 digit number, please add 0s to the beginning of the customer number until the bank accepts the customer number.
    e.g. Customer #311. You’ll enter 0311 or 000311 (depending on your bank requirements for an account number).


 


Drop Box:

McArthur Place has a drop box located outside the front entrance at 10307 – 100 Street, Lac La Biche.

Financial Institution:

Take your invoice or statement to the bank for processing.

Remember to allow 5 – 7 business days for your payment to be processed when making it online, by mail or at your financial institution.

As always, please feel free to contact us with any questions regarding your account or payment options at 780-623-1747.