Canada Post Strike Update
As of October 11, Canada Post has moved from a national strike to rotating strikes. What this means is that mail is moving, however, delivery of mail may take longer to get to you or Lac La Biche County. Keep this in mind when sending payments, make sure you give yourself enough time to have the payment reach our office before the due date on the invoice. Penalties apply to all overdue balances.
If you have not received your invoice or would like to enquire about your balance, please contact us at 780-623-1747. Additionally, to avoid future mail disruptions with your invoices, please contact us to sign up to receive your invoices or tax notices by email.
We’re here to help!
In Person:
In person payments can be made at McArthur Place, main floor, 10307 – 100 Street Lac La Biche, AB.
Credit Card Payments:
Please contact us at 780-623-1747 to request a credit card authorization form to submit a credit card payment towards your account balance.
After Hours:
Deposit the remittance portion of your invoice along with your payment into the payment depository box located at the front entrance of McArthur Place. Do not place cash in the depository box.
Online Payments:
At your online banking page choose:
1. Setup new payee.
2. In the search box, type in Lac La Biche County and you will get 3 options for Lac La Biche County. Choose the correct payee for the invoice you are paying.
a. Lac La Biche County Taxes
b. Lac La Biche County Utility
c. Lac La Biche County Accounts Receivable or A/R
Watch out for and do not select Lac La Biche District Natural Gas Coop by mistake when choosing a new payee for Lac La Biche County.
3. Enter your roll number, utility account number or customer number as the account number for the selected payee.
a. Lac La Biche County Taxes: enter your Roll Number, found at the top of your Property Assessment and Tax Notice and also on your Tax Statement
b. Lac La Biche County Utility: enter your Account #, found at the top of the Utility Invoice. Please enter the entire account number, less the dot. e.g. Account # 111313.02. In this case, you would enter 11131302.
c. Lac La Biche County Accounts Receivable or A/R: enter your Customer #, found at the top of the Invoice or statement. If your customer number is only 3 digits, please add a 0 to the beginning of the number. If your bank rejects the 4 digit number, please add 0s to the beginning of the customer number until the bank accepts the customer number. e.g. Customer #311. You’ll enter 0311 or 000311 (depending on your bank requirements for an account number).
Financial Institution:
Take your invoice or statement to the bank for processing.
Remember to allow 5 – 7 business days for your payment to be processed when making it online, or at your financial institution.
As always, please feel free to contact us with any questions regarding your account or payment options at 780-623-1747.
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